Privacy Policy | AI Sprite Generator

Overview

This Privacy Policy explains how AI Sprite Generator collects, uses, shares, and protects information when you visit our website, create an account, use character or animation features, save creations, or contact us.

Information We Collect

Depending on how you use the service, we may collect:

Account and profile information, such as your name, email address, profile image, sign-in method, and account status.
Creative content, such as prompts, character and animation settings, generated outputs, and saved creation records.
Usage and technical information, such as device and browser details, IP address, request logs, feature activity, and security events.
Purchase and account-balance information needed to support paid features, credits, transactions, and refunds. Payment providers process payment-card details, and we receive transaction records needed to operate your account.
Communications you send to us, including support and privacy requests.

How We Use Information

We use information to:

Create and manage accounts and provide requested product features.
Process, moderate, store, and deliver character and animation requests and results.
Support paid features, credits, transactions, refunds, and service communications.
Maintain security, prevent fraud and abuse, diagnose problems, and enforce our policies.
Understand service usage and improve reliability, usability, and performance.
Respond to users and comply with legal, accounting, and regulatory obligations.

Where applicable, we process information to perform our agreement with you, pursue legitimate interests in operating and protecting the service, comply with legal obligations, or act with your consent.

AI Processing and Service Providers

To provide a requested workflow, prompts, character and animation settings, and related technical information may be processed by service providers that support AI processing, moderation, cloud infrastructure, storage, authentication, payments, analytics, security, and email delivery.

These providers receive information only as needed for their role and handle it under their own terms, privacy commitments, and our applicable agreements with them.

Public Features

Content made available through a gallery or another public feature may be visible to other people together with associated profile details. Do not include personal or confidential information in content you intend to make public.

We do not sell personal data. We may share information:

With service providers that help operate the service.
When required to comply with law, protect rights and safety, investigate abuse, or respond to valid legal requests.
With professional advisers or in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
When you request or authorize the sharing.

Data Retention

We retain information for as long as reasonably needed to provide the service and for legitimate operational, security, accounting, legal, and dispute-resolution purposes. Retention depends on the type of information, why it was collected, account status, provider requirements, and applicable law.

Some information may remain after account deactivation or a deletion request where retention is necessary for legal obligations, fraud prevention, security, billing records, dispute handling, or enforcement. We may delete or anonymize information when it is no longer needed.

Your Choices and Privacy Rights

You may update certain profile information through your account. Depending on your location, you may also have rights to request access, correction, deletion, restriction, objection, or portability of eligible personal data.

To submit a privacy request, contact us using the address below. We may need to verify your identity, and some requests may be limited by applicable law or necessary service obligations.

For information about cookies and browser storage, see our Cookie Policy.

Security

We use reasonable technical and organizational measures designed to protect information. No online service or storage system is completely secure, so we cannot guarantee absolute security.

International Processing

We and our service providers may process information in countries other than where you live. Where required, we use appropriate safeguards for international transfers.

Children's Privacy

The service is not directed to children under 13 or the minimum age required by applicable law. We do not knowingly collect personal data from children who are not permitted to use the service. Contact us if you believe a child has provided personal data improperly.

Policy Updates

We may update this Privacy Policy as the service, providers, or legal requirements change. We will update the effective date and provide additional notice when required.

Contact

For privacy questions or requests, contact support@aispritegenerator.org.